Cowshed Spa Chicago
Chicago
Avis
As an avid Amtrak fan, I spend many days transferring trains in Chicago. I always do a spa day. This is a somewhat niche review but I just wanted to post a warning to any other Amtrak riders out there, these spa appointments are truly not refundable! No complaints with the policy but if you ride Amtrak you know 10% of the time you are going to miss your appointment, so be respectful of the policy and book with another spa!
Tried to schedule the ultimate pedicure which was canceled, even though I booked it in advance. Only thing they could reschedule was a regular pedicure at a different time. Wanted to do a French tip pedi but was told by the tech they didn’t have time for that. Frustrated stuck paying for a color I didn’t want and for a service I didn’t originally book.
The spa here is second to none. I’ve been a regular for over a year and this review is long overdue. If you’re looking for a relaxing manicure or pedicure done by well trained manicurists, look no further. Bebe and Adriana are my go-to ladies, but everyone is on the same level. The massages are also spectacular. I’ve tried multiple therapists and they’ve all been wonderful and careful to work with my injuries - my friend also sees them for pre-natal massages and is obsessed. In the service industry it all begins and ends with the first point of contact, (the front desk in this case) and they’re the real MVPs. Every interaction with them has always been friendly, knowledgeable and efficient. TLDR: clean, friendly and quality care - what more can you ask for?
